I recently finished a new book about how to communicate with numbers–Making Numbers Count by Chip Heath and Karla Starr. It is both a workbook and a reference tool. The author’s goal is to help overcome the fact that humans are not biologically built to easily manage numbers over five. Yet today we regularly need to communicate through numbers. What to do?
The authors provide excellent guidance and examples for how to effectively communicate what numbers have to say so that audiences will understand the message the numbers have to deliver. I highly recommend it to all managers and leaders.